Terms of Service

Last Updated: March 1, 2025

These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Use of Our Services

You must be at least 18 years old to place an order.

You agree to use our website and services for lawful purposes only.

You may not use our website to distribute harmful, illegal, or infringing content.

2. Orders and Payment

All orders for printed indoor banners and business cards must be placed through our website.

Prices are subject to change without notice.

Payment must be made in full before orders are processed.

We accept the following payment methods: Visa, Mastercard, Discover, American Express, Google pay, Apple pay, Paypal.

3. Design and Printing

Customers are responsible for providing accurate and print-ready files.

We are not responsible for errors in customer-provided artwork (e.g., typos, low resolution, incorrect colors).

We reserve the right to refuse any design that violates our content policies.

4. Shipping and Delivery

Estimated delivery times are provided at checkout but are not guaranteed.

We are not responsible for delays caused by third-party shipping carriers.

Any shipping damage must be reported within seven days of receipt.

5. Returns and Refunds

Due to the custom nature of our products, all sales are final.

Refunds or reprints may be provided only in cases of printing defects or errors caused by us.

Claims must be submitted within seven days of receiving your order.

6. Intellectual Property

Customers certify that any media, artwork, or other files they upload for printing are owned by them and do not infringe on the rights of any third party. Customers assume full responsibility for any legal consequences arising from copyright or trademark infringement.

7. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages resulting from the use of our services.

Our liability is limited to the amount paid for the specific order in question.

8. Changes to These Terms

We reserve the right to update these Terms at any time.

Continued use of our services after changes indicates acceptance of the revised Terms.

9. Contact Information

For any questions about these Terms, please contact us at livonia@metropackandship.com.