Terms of Use

Last Updated: [18-02-2025]

Welcome to Metropackship! These Terms of Use (“Terms”) govern your access and use of our website and services. By using our website, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

1. Use of the Website

Metropackship provides an online platform for users to browse, design, and purchase customized printed materials. Users may upload their own designs or utilize third-party design tools integrated into the platform. You agree to use this website only for lawful purposes and in accordance with these Terms.

2. User Accounts & Responsibilities

To make purchases or use certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to provide accurate and current information and notify us of any unauthorized account use.

3. Intellectual Property & User Content

All website content, including images, text, and graphics, is the property of Metropackship or its licensors. Users retain rights to the designs they upload but grant Metropackship a license to use them for fulfilling orders. You are responsible for ensuring your uploaded content does not infringe on intellectual property rights or violate applicable laws.

4. Order Processing & Payments

By placing an order, you agree to pay the full amount, including taxes and shipping fees. Payment is processed through secure third-party providers. Orders are final once processed, and changes may not be possible after confirmation.

5. Returns & Refunds

Due to the customized nature of our products, returns and refunds are only accepted in cases of defective printing or incorrect orders. Claims must be submitted within [X] days of receiving the product, with supporting images or documents.

6. Limitation of Liability

Metropackship is not liable for indirect, incidental, or consequential damages resulting from your use of the website or services. Our liability is limited to the total amount paid for your order.

7. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website after changes constitute your acceptance of the updated Terms.

For questions or concerns, please contact us at [info@metropackship.com].